VacationMe

How to use?

Getting the most out of VacationMe

Search and book flights, then share the trip with a community of travellers. Here’s how everything works.

Getting started

You can search flights and browse hotels without an account, and the home page shows a preview of what the community is sharing. To open the community, book, post, message or use coins, create an account with your email, or sign in with Google.

  1. Create your accountChoose a username — you can use it to sign in. Other people see your display name, never your username.
  2. Add a profile photoIn Settings → Profile, upload a photo, drag it into place and save.
  3. Pick light or darkIn Settings → Preferences, choose Light, Dark, or System to match your device.

Book a flight

  1. SearchOn the Travel Booking page, choose one way or round trip, the cabin class, where you’re flying from and to, the date and the travellers, then press Search.
  2. CompareResults show live fares. Filter by stops or airline on the left. Prices refresh every few minutes — use Refresh to update them.
  3. Choose a flightPress Select on the fare you want. You’ll need to sign in at this point if you haven’t.
  4. Add the travellersEnter each traveller’s name and date of birth exactly as on their passport or ID, plus an email for each adult, then press Continue to seats & payment.
  5. Your fare is heldWe reserve the flights with the airline and show your booking reference. Choose seats now if you like — it’s optional.
  6. Pay and get your ticketsPay by card (you can use a saved card). Your card is only charged once the e-tickets are issued; if anything fails, the hold is released.

Good to know: Hotels can be searched and browsed from the Hotels tab on the home page, but not booked online yet. Car rental and cruises are coming soon.

Your trips

Open My trips from the menu under your name. Each booking shows its status, flights, travellers and booking reference. Once ticketed, use Download e-ticket (PDF) to save or print your tickets.

Need to change or cancel? That can’t be done on the website yet — see the Cancellation & Refund Policy for how to reach us.

The community

Open Community in the header to see the feed. Switch between List and Grid view at the top of the feed.

  1. Create a postClick the prompt at the top of the feed (a new one each time you visit, like “Where did the road take you?”). Add up to 10 photos or videos, or write a short text post on a coloured background.
  2. Tag itUse Location to tag a place — suggestions appear as you type. Add a Category, and hashtags (type # for suggestions). Then press Post.
  3. Join inLike, comment, save or share posts. Tap a post’s 📍 location to search Google for that place.
  4. ConnectFollow travellers from their profile or the People tab, and message them from Messages. Alerts tells you about new likes, comments, followers and gifts.

Good to know: Posts and profiles are public. Please follow the Community Guidelines. You can edit or delete your own posts from the ⋯ menu on each post.

Coins & wallet

Good to know: The wallet is under development and coming soon. Until then you can’t add, gift or spend coins; the steps below are how it will work.

  1. Add coinsIn Wallet, choose how many coins you want (US$1.25 a coin, from 4 coins) and pay by card.
  2. Gift coinsOn any post, press the coin button and choose how many to send. They go straight to the post’s author. If your wallet is empty, you’ll be taken to add coins first.
  3. See what you’ve earnedYour own posts show how many coins they’ve received. Your wallet lists everything bought, sent and received.
  4. Cash outOnce you’ve received 100 coins as gifts, cash them out from your Wallet at US$1.00 a coin (gifts can be cashed out 14 days after they arrive). The first time, set up payouts (your bank account and tax details, with Stripe) in Settings → Payouts & tax.

Good to know: Only coins you receive as gifts can be cashed out. Coins you buy, and bonus coins, can be gifted but not cashed out.

Your account

Everything is in Settings, from the menu under your name:

  • Profile — photo, display name and bio.
  • Security — change your password or sign-in email.
  • Preferences — theme, currency, language and emails.
  • Payment methods — save or remove cards.
  • Account — sign out or delete your account.

Questions

Why did the price change when I booked?

Fares come live from the airlines and can change at any moment. The price is only fixed once your booking is confirmed.

Can I cancel or change a flight?

Not on the website yet. What’s possible depends on your fare’s rules — see the Cancellation & Refund Policy.

Who can see my posts?

Everyone — posts, comments and profiles are public. Your bookings, messages, email and payment details are private. See the Privacy Policy.

Are coins refundable?

No: coin purchases are final, and gifts can’t be taken back. If you were charged but didn’t get your coins, contact us.

How do I get paid for coins I receive?

Coins you receive as gifts cash out at US$1.00 each, from 100 coins. Set up payouts once, then request a cash-out from your wallet. We check each request and Stripe pays it into your bank, usually within a few working days.

How do I delete my account?

Go to Settings → Account. The Data Deletion Policy explains what’s removed and what to delete first.