Data Deletion Policy
Last updated 31 October 2026
In short: You can delete your account yourself in Settings. That removes your account and your community content (posts, comments, likes, follows and messages) at once. Flight bookings and payment records are kept, as the law requires.
1. How to delete your account
- Go to Settings → Account, choose Delete account, and confirm with your password.
- Signed up with Google? Your account has no password, so confirm by typing your username instead.
- Want a copy of your data first? Use Download my data in Settings → Privacy before you delete.
- Deleting your account can’t be undone.
2. What is removed straight away
- Your sign-in: email address, username, password and any Google sign-in link.
- Your profile: display name, bio, profile photo, preferences and privacy settings.
- Your coin balance and wallet history. Unused coins are lost and can’t be refunded.
- Your posts, with their photos and videos, and the comments, likes and saves on them.
- Your comments and replies on other people’s posts, and the replies to them.
- Your likes, saved posts, follows (both ways), follow requests and notifications.
- Messages. One-to-one chats are removed for both people. In group chats, you leave the group and your messages are removed.
- You’re removed from other people’s block lists.
- Your trip planner chats. (What Google already received while you used the planner is covered by Google’s terms: see our Privacy Policy.)
3. What we keep, and why
- Flight bookings and payment records (including traveller names and dates of birth), and records of coin purchases. We may need them to handle changes or refunds, answer airline or payment queries, and meet legal and accounting requirements.
- Moderation reports you made, or that were made about your content, so we can deal with abuse and meet legal obligations.
- If your account was banned for breaking our rules: what identifies it (its email in a scrambled form, Google account id, device ids, card fingerprints and recent IP addresses), for as long as the ban lasts, so deleting the account and signing up again doesn’t get round the ban.
- Saved cards at Stripe. The link to your account is removed, but remove your cards in Settings → Payment methods before deleting if you want them gone from Stripe too.
We keep these only as long as we need to, and don’t use them for anything else.
4. Asking us to delete data
You can ask us to delete any of your data, with or without deleting your account, by contacting vacationme.com/contact. We’ll confirm it’s you, tell you if there’s anything we must keep and why, and let you know when it’s done.
See also our Privacy Policy.
